How do I cancel my Subscription?
Cancelling a subscription will prevent any additional renewal orders on the account.
Your Crypto Vigilante and Dollar Vigilante subscriptions will renew automatically by default. To stop the auto-renewal process and avoid unwanted charges, please make sure to cancel your subscription before the renewal date.
To cancel your subscription(s) with us, navigate to the following page:
https://cart.dollarvigilante.com/updateinfo/
This is where you can update your billing information.
Once here, enter the email used at sign up. Be sure the spelling is correct and there are no typos, and be sure that this is the email used for your account with us l.
If you don't see your email in this system, you may have purchased the subscription with cryptocurrency or are on our older, legacy system. Please see this article on how to cancel for legacy accounts
If you are unable to locate the email that was sent to you, wait 15 minutes and check the Spam, Trash, or Promotions folder in your inbox.
Next, you will see a message that says to check your email. In your email you will receive a message with a link to view your account.
Once you click on the link in the email, you will see three options. Click on the "Subscription" option:
Here you will see your subscriptions. Note that all subscriptions are considered trials. There is no difference between Trials and Current in terms of level of access.. Click on "View" on the subscription you wish to cancel. Finally, you can click cancel subscription:
Once your subscription is cancelled you will see it in the Cancelled section.You will continue to receive our subscription content up until the day your subscription expires or your next quarterly/annual payment was set to be made.
If you wish to request a refund of a recent unwanted charge, under 30 days from billing date (does not apply to TCV subscriptions) or an immediate cancellation please contact support